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Geotex Engineering
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Client
Satisfaction Survey
Project Name
*
Client Company Name
*
Your Name
First
Last
Name of Your Primary D&S Contact
First
Last
Is this the first time you have used our services?
Yes
No
How did we perform in respect of your expectations on this project? Please score each of the following statements below to indicate the extent to which you agree or disagree with each statement.
D&S representatives provided adequate understanding of the project requirements and expectations.
Strongly disagree
Disagree
Neutral
Agree
Strongly agree
D&S representatives responded to requests in a timely manner.
Strongly disagree
Disagree
Neutral
Agree
Strongly agree
D&S representatives displayed appropriate technical ability for the project.
Strongly disagree
Disagree
Neutral
Agree
Strongly agree
D&S representatives arrived on site at or before the expected time.
Strongly disagree
Disagree
Neutral
Agree
Strongly agree
D&S representatives were courteous and polite.
Strongly disagree
Disagree
Neutral
Agree
Strongly agree
Project reports and documentation were provided in a timely manner.
Strongly disagree
Disagree
Neutral
Agree
Strongly agree
The overall quality of reports and documentation met or exceeded expectations.
Strongly disagree
Disagree
Neutral
Agree
Strongly agree
I would recommend D&S services to someone else.
Strongly disagree
Disagree
Neutral
Agree
Strongly agree
Additional Comments
Will you use our services again?
Yes
No
Please describe anything we can do differently to improve our services for you?
Please let us know of any D&S representative who exceeded your expectations?
Thank you for taking the time to review our services. This survey is an important tool for us to ensure that we at D&S are providing the best service possible to our clients. We appreciate you taking the time to respond.
Amy Irwin Brothers
President
